SACU has customised the excellent customer voice tool created by Demand Analysis Ltd into an off the shelf university service. Using this service universities can quickly see what their students are saying to them across all campuses and all student services in unique real time visual reports. Seeing your students voice is the best way to ensure your retention and student experience activities are really making a difference

Find out more about the original demand analysis tool and how it has helped many businesses:

  • increase customer satisfaction
  • reduce business process costs
  • inform intelligent business change
  • measure intervention activities
  • evidence benefit realisation

Visit their site by clicking on the image below: